C:\UPSC\GS2\2015\Q-14.txt
Governance & Civil ServicesEXAMINEYear 201515 Marks
Concept / Statute•Directive•Institution / Stakeholder

The Citizen Charter is an instrument of accountability, yet its implementation suffers from lack of public awareness and absence of statutory backing. Evaluate.

Exact Syllabus Pointer

E-governance, citizen charters, transparency, accountability, RTI, role of civil services in democracy, NGO/SHG roles.

Connected Questions Across All Papers

Discovered through overlapping concepts: Citizen Charter Implementation, Statutory Backing for Charters, Right of Citizens for Time Bound Delivery

Recurring Theme Trend: “Citizen Charter Implementation”

37 questions across 14 yrs

Frequency of UPSC CSE Mains questions testing this core concept, landmark doctrine, or foundational syllabus theme (2013-2026)

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