C:\UPSC\GS2\2021\Q-6.txt
Governance & Civil ServicesEXAMINEYear 202110 Marks
Concept / Statute•Directive•Institution / Stakeholder
How far has the citizen charter movement achieved its intended objectives of enhancing transparency and accountability in public administration in India?
Exact Syllabus Pointer
E-governance, citizen charters, transparency, accountability, RTI, role of civil services in democracy, NGO/SHG roles.
Connected Questions Across All Papers
Discovered through overlapping concepts: Citizen Charters, Sevottam Model, Public Service Delivery
Recurring Theme Trend: “Citizen Charters”
25 questions across 14 yrsFrequency of UPSC CSE Mains questions testing this core concept, landmark doctrine, or foundational syllabus theme (2013-2026)
20132
20140
20151
20162
20171
20180
20192
20203
20213
20223
20232
20241
20251
20264