Case Study: You are heading a municipal health licensing department. A prominent multi-specialty private hospital is found guilty of overcharging COVID patients exorbitant fees, hoarding essential drugs, and turning away poor emergency patients. The hospital is owned by a powerful business tycoon with deep political connections. The health minister calls you to dismiss the complaints as "minor clerical errors". (a) Identify the ethical conflicts. (b) What steps will you take to enforce medical justice and penalize malpractice?